[Chapter 1. General Provisions]
Article 1. Purpose
This Privacy Policy outlines the methods by which globalnest (hereinafter referred to as the "Company") collects, uses, stores, and protects the personal information of users, and informs users of their rights. The Company complies with applicable laws and regulations, including the Personal Information Protection Act.
Article 2. Purpose of Collection and Use of Personal Information
(1) The Company collects and uses personal information for the following purposes:
a. Member registration and identity verification
b. Conclusion and performance of contracts and provision of services
c. Handling customer inquiries and complaints
d. Billing, refund processing, and payment management
e. Service improvement, statistical analysis, and quality enhancement
f. Optional advertising and marketing communications (with separate consent)
(2) The Company does not process sensitive information without separate consent.
Article 3. Categories of Personal Information Collected
(1) Required information includes the following:
a. Name, date of birth, gender
b. Login ID, password
c. Contact information (phone number, mobile number, email)
d. Address (when required for delivery or customer support)
e. Access logs, cookies, IP information
f. Payment records (when applicable)
(2) Optional information includes the following:
a. Marketing consent status
b. Additional profile information and analytics data
(3) Failure to provide optional information does not restrict service use.
Article 4. Methods of Personal Information Collection
The Company collects personal information through the following methods:
a. Website registration and service usage process
b. Consultations and event participation
c. Automatically generated data during service use
Article 5. Operation of Cookies
(1) The Company uses cookies for service provision and usage environment analysis.
(2) Cookies can be allowed, blocked, or set to notify upon installation through browser settings.
[Chapter 2. Provision and Entrustment of Personal Information]
Article 1. Provision of Personal Information to Third Parties
(1) The Company does not provide personal information to third parties except in the following cases:
a. When the user has given consent
b. When required by applicable laws or regulations
(2) When necessary, the Company will separately inform the user of the recipient, purpose, and categories of information and obtain consent.
Article 2. Entrustment of Personal Information Processing
(1) The Company may entrust the processing of personal information for efficient operations:
a. Customer support and consultation
b. Payment system operation
c. SMS/email delivery
d. System development and maintenance
(2) The Company specifies personal information protection obligations in entrustment contracts and manages and supervises accordingly.
[Chapter 3. Rights of Users]
Article 1. Rights of Users
(1) Users may request the following at any time:
a. Access to personal information
b. Correction or deletion
c. Suspension of processing
d. Withdrawal of consent and account deletion
(2) Requests may be submitted through member information modification or by emailing the Personal Information Protection Officer.
[Chapter 4. Retention and Destruction of Personal Information]
Article 1. Retention and Usage Period of Personal Information
(1) The Company destroys personal information immediately upon fulfillment of the collection purpose.
(2) However, the following information may be retained for the periods specified below in accordance with applicable laws or company policies:
a. Contract and subscription withdrawal records: 5 years
b. Payment and goods supply records: 5 years
c. Consumer complaint and dispute records: 3 years
d. Access log records: 3 months
(3) Information is destroyed immediately upon fulfillment of the retention purpose or expiration of the retention period.
Article 2. Procedures and Methods of Personal Information Destruction
The Company destroys personal information through the following methods:
a. Electronic files: Deleted using methods that prevent recovery
b. Paper documents: Shredded or incinerated
[Chapter 5. Personal Information Protection Measures]
Article 1. Technical and Administrative Measures
The Company implements the following measures to protect personal information:
a. Encrypted storage and transmission security
b. Access control and authority restrictions
c. Security system operation and intrusion prevention
d. Regular inspections and employee security training
Article 2. Protection of Personal Information of Children Under 14
The Company does not collect personal information of children under 14 without the consent of a legal guardian.
[Chapter 6. Personal Information Protection Officer and Others]
Article 1. Handling of Opinions and Complaints
Inquiries and reports regarding personal information may be submitted through the contact channels below and will be processed promptly upon verification.
Article 2. Personal Information Protection Officer
(1) Name: globalnest
(2) Department: globalnest
(3) Contact: 02-338-4610
(4) Email: vizensoft@vizensoft.com
Article 3. Changes to the Privacy Policy
This policy may be amended in accordance with changes in laws or services, and any changes will be announced on the website.
Supplementary Provisions
This Privacy Policy shall take effect from January 1, 2026.